Patient Services

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Accommodation

Hotel Reservations: Assistance in booking accommodation close to the medical facility.

Housing Options: Offer a range of lodging options including hotels, apartments, and serviced residences.

Accommodation Assistance: Provide guidance and recommendations based on the patient's preferences and budget.

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Concierge Services

Local Information: Provide information on local attractions, restaurants, and cultural activities.

Concierge Assistance: Offer assistance with restaurant reservations, tour bookings, and other leisure activities during the patient's stay.

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Emergency Support

24/7 Assistance: Offer round-the-clock support and assistance in case of medical emergencies or unexpected issues during the patient's stay.

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Insurance Coordination

Travel and Complication  Insurance: Offer travel insurance options to cover unexpected medical emergencies, trip cancellations, and other travel-related issues.

Insurance Evaluation: Assist patients in evaluating their insurance coverage for medical procedures abroad.

Insurance Liaison: Communicate with insurance providers to facilitate claims and reimbursements.

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Medical Services

Consultation Arrangements: Schedule appointments with specialized doctors and surgeons.

Medical Procedure Coordination: Facilitate the planning and scheduling of medical procedures, surgeries, and treatments.

Second Opinion Services: Arrange consultations for patients seeking a second opinion on their medical condition or treatment plan.

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Post-Procedure Care

Follow-Up Appointments: Schedule follow-up appointments with doctors for post-procedure care.

Recovery Assistance: Provide guidance on post-procedure recovery, including medication management and rehabilitation services.

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Translation Services

Language Assistance: Provide translation services during medical consultations and procedures.

Interpretation Support: Offer interpreters fluent in the patient's native language to facilitate communication with medical staff.

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Travel Arrangements

Airport Transfers: Arrange transportation from the airport to the accommodation and vice versa.

Local Transportation: Organize transportation within the destination city for medical appointments and sightseeing.

Flight Booking: Assistance in booking flights to and from the destination country.

Visa Assistance: Assistance with visa application processes, if required.

Specialised Transport : Arranging specialised transport for the disabled or patients with special conditions