Patient Services
Accommodation
Hotel Reservations: Assistance in booking accommodation close to the medical facility.
Housing Options: Offer a range of lodging options including hotels, apartments, and serviced residences.
Accommodation Assistance: Provide guidance and recommendations based on the patient's preferences and budget.
Concierge Services
Local Information: Provide information on local attractions, restaurants, and cultural activities.
Concierge Assistance: Offer assistance with restaurant reservations, tour bookings, and other leisure activities during the patient's stay.
Emergency Support
24/7 Assistance: Offer round-the-clock support and assistance in case of medical emergencies or unexpected issues during the patient's stay.
Insurance Coordination
Travel and Complication Insurance: Offer travel insurance options to cover unexpected medical emergencies, trip cancellations, and other travel-related issues.
Insurance Evaluation: Assist patients in evaluating their insurance coverage for medical procedures abroad.
Insurance Liaison: Communicate with insurance providers to facilitate claims and reimbursements.
Medical Services
Consultation Arrangements: Schedule appointments with specialized doctors and surgeons.
Medical Procedure Coordination: Facilitate the planning and scheduling of medical procedures, surgeries, and treatments.
Second Opinion Services: Arrange consultations for patients seeking a second opinion on their medical condition or treatment plan.
Post-Procedure Care
Follow-Up Appointments: Schedule follow-up appointments with doctors for post-procedure care.
Recovery Assistance: Provide guidance on post-procedure recovery, including medication management and rehabilitation services.
Translation Services
Language Assistance: Provide translation services during medical consultations and procedures.
Interpretation Support: Offer interpreters fluent in the patient's native language to facilitate communication with medical staff.
Travel Arrangements
Airport Transfers: Arrange transportation from the airport to the accommodation and vice versa.
Local Transportation: Organize transportation within the destination city for medical appointments and sightseeing.
Flight Booking: Assistance in booking flights to and from the destination country.
Visa Assistance: Assistance with visa application processes, if required.
Specialised Transport : Arranging specialised transport for the disabled or patients with special conditions